Helpcenter - Frequently asked Questions

Here you will find answers to questions that are asked frequently. If you do not find what you are looking for, just contact us.

Some questions

Did you order the wrong power meters or current transformers and want to cancel the order? Contact us via the contact form and we...

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January 29, 2022 13:29
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Unseren M-Bus Datenlogger M-Bus Center gibt es für 20 / 60 / 120 und 250 Energiezähler.

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January 29, 2022 14:03
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Yes, with our energy meters for current transformers /5 and /1A, the transformer ratio can be set several times.

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January 29, 2022 13:44
2879 Views

Yes, the TQ series current transformer.

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January 29, 2022 14:10
2495 Views

M-Bus, LoRa radio , TCP/IP with Modbus TCP and API, RS485 with Modbus RTU, KNX and S0 pulse output

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January 29, 2022 13:39
3083 Views

The M-Bus primary address is configured for the M-Bus power meters via button and M-Bus software.

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January 29, 2022 14:07
2995 Views

Yes, learn why a separate meter ensures accurate monitoring, precise billing, and optimal energy efficiency for your heating syste...

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May 10, 2023 13:57
1556 Views

Über folgendes Formular kannst Du ein Login beantragen.

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January 28, 2022 12:50
2552 Views

LoRa = physical layerCommunication protocol = LoRaWAN

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February 23, 2022 15:44
2787 Views

502

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May 13, 2022 12:54
2502 Views

For EMU energy meters, the M-Bus secondary address corresponds to the serial number.

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February 23, 2022 15:40
2996 Views

As soon as your product has been handed over to the shipping company, we will send you an e-mail with the tracking number. Power m...

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January 29, 2022 13:27
2668 Views

Möchtest du eine weitere bezugsberechtigte Personen deinem Firmenkonto hinzufügen? Dann sende uns eine Anfrage über das Kontaktfor...

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January 28, 2022 12:50
2387 Views

Discover the advantages of using a dedicated power meter for your heat pump. Monitor energy usage accurately, optimize efficien...

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August 24, 2023 13:12
1338 Views

The matching adapters for our EMCT 21, EMCT 31 and EMCT 41 current transformers are also available.

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January 29, 2022 14:13
2613 Views

You can choose from the following payment options: Paypal, Invoice (e.g. companies)  and advance payment.

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January 28, 2022 12:51
2510 Views

Nein, bei unserem EMU M-Bus Center M-Bus Datenlogger wird für die BACnet IP Gateway Funktion keine weitere Lizenz benötigt.

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January 29, 2022 14:04
2436 Views

Yes, the EMU Professional II power meter is available with a LoRa radio interface.

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January 29, 2022 13:47
2573 Views